How to troubleshoot autohost intermittent connectivity

How to troubleshoot autohost intermittent connectivity

Discuss your problems with the latest release of the engine here. Problems with games, maps or other utilities belong in their respective forums.

Moderator: Moderators

Post Reply
User avatar
Jools
XTA Developer
Posts: 2816
Joined: 23 Feb 2009, 16:29

How to troubleshoot autohost intermittent connectivity

Post by Jools »

As many know, the semprini autohost(spads) has some connectivity problems. There is a periodical lapse in the connection. ISP says the connectivity to the router, to which the autohost is connected, works just fine. So how to troubleshoot this on windows?

What I've done so far:

* ping to www.springrts.com: average 43 ms

* nslookup www.springrts.com: resolves just fine to 94.23.170.70

* tracert to www.springrts.com: sometimes a * instead of ping in node 8 of 11 (amsix.routers.ovh.net). Same results if using ip instead of domain name.

Somehow I think the problem still could be in the dns service. Would it help to make a script that does these steps each second for like 10 hrs?
dansan
Server Owner & Developer
Posts: 1203
Joined: 29 May 2010, 23:40

Re: How to troubleshoot autohost intermittent connectivity

Post by dansan »

Connectivity problem where to? From the autohost to players or the lobby server?

Use MTR (autohost: http://www.bitwizard.nl/mtr/) if you're on *nix from the autohost. If your autohost runs on Windows... look for something similar. :)
User avatar
Jools
XTA Developer
Posts: 2816
Joined: 23 Feb 2009, 16:29

Re: How to troubleshoot autohost intermittent connectivity

Post by Jools »

Both. There are connection issues both between the autohost and server and players and autohost.
dansan
Server Owner & Developer
Posts: 1203
Joined: 29 May 2010, 23:40

Re: How to troubleshoot autohost intermittent connectivity

Post by dansan »

Jools wrote:Both. There are connection issues both between the autohost and server and players and autohost.
Most likely a network driver or hardware problem. Check the logs, and if it is possible reboot the server.
abma
Spring Developer
Posts: 3798
Joined: 01 Jun 2009, 00:08

Re: How to troubleshoot autohost intermittent connectivity

Post by abma »

output of ifconfig is maybe useful, too:
RX packets:32219 errors:0 dropped:0 overruns:0 frame:0
TX packets:21271 errors:0 dropped:0 overruns:0 carrier:0
only the first numbers should be > 0.

what machine is it running on? dedicated? virtual server? which os/version?

maybe a kernel update fixes the bug if its a driver bug. you could also try to set ethernet speed to 10MBit for testing.
User avatar
Jools
XTA Developer
Posts: 2816
Joined: 23 Feb 2009, 16:29

Re: How to troubleshoot autohost intermittent connectivity

Post by Jools »

The problem seems to be gone now. Either it was solved when I rebooted the router, or else it was some 'inherent network problem' that has gone away now.

It's a win 7 machine, so hard to update the kernel. Spring-dedicated yes.

Thanks for the help from you all.
Post Reply

Return to “Help & Bugs”