I am banned from registering or logging into lobby

[trobbins]

I haven't looked at Spring in many months, if not years, but I got locked out guessing at what my password/userid are. It says I am banned. How long is this ban and can I get it removed? Thank you.

[aegis]

what do you think your lobby username is?

[trobbins]

I don't know for certain what it is but most likely one of the following:

trobbin
trobbins
tobins
cyclonite


Also, what does it matter what my username is if it says I'm banned even when I hit the register button? Thank you, trobbins.

[Neddie]

It matters because you could have been banned for something in particular, and knowing the accounts would allow us to dismiss that option. You're probably on a banned IP, and if that turns out to be the case and we don't believe you're the person who earned the ban, it may be repealed.

[trobbins]

Ok. I just moved into a new town and new ISP and it is stating that I am banned from using the spring downloader. I tried using this to play single player games three or four years ago and don't see what could have banned me here.

What do I have to do to register to use the spring downloader so that I can finish the installation ?

[Licho]

What is your IP?

[Neddie]

Once we know your IP we can check and possibly unban it.