I recently moved to Oregon and was told when we moved into our new apartment that we could only take Comcast or Quest as ISPs. Hearing some rather disturbing information on comcast (and their idea's of a future pay for your part internet service), I decided to go with Qwest (which was also mistake). I was hoping they would be more customer oriented like COX which I was used to in Southern California, and alternative from the mega communications groups. Its too bad every one I talk to on the phone from their department seem to be very impatient, ignorant of their technical support skills, and just plain horrible customer service. Well after being hooked up with them for almost a week now I still have no internet... YAY!!
Im finding it hard to believe that there is only two options for broadband service and was wondering if any one else has broadband in the Portland area that is not rather shitty please share your knowledge. Or, maybe Im an idiot for being too rash about some stupid hear say on comcast and I should try using them... Any one actually like comcast, and are they so much better than qwest?