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IDProjectCategoryView StatusLast Update
0004631Spring engineGfx driver issuespublic2014-12-09 21:06
Reportermsafwan 
Assigned TojK 
PrioritynormalSeveritycrashReproducibilityalways
StatusclosedResolutionnot fixable 
Product Version98.0.1+git 
Target VersionFixed in Version 
Summary0004631: Crash on "Loading Projectile Texture" on legacy Intel965
DescriptionHello,
I was using my laptop for mod devving and I can't past the loading screen. It crash after it display "Loading Projectile Texture".

I have tried 98.0.1-178 and 98.0.1-158 (both crash), and my laptop spec and error message is in the infolog that I attach.

Hopefully it have easy fix, thank you!

Tagscompatibility, graphic, legacy
Checked infolog.txt for Errors
Attached Files

-Relationships
+Relationships

-Notes

~0013847

msafwan (reporter)

I can try any suggestion, test, or experiment if needed. Thanks!

~0013848

abma (administrator)

GL renderer: Intel 965/963 Graphics Media Accelerator

does safemode work?

~0013849

msafwan (reporter)

safemode doesn't fix it.

I think the infolog is identical (including the stacktrace numbers) except with "--safemode" being written at topmost line.

~0013850

jK (developer)

go in your bios and increase shared vram

~0013851

msafwan (reporter)

Last edited: 2014-12-09 00:56

View 5 revisions

I don't have option for shared Vram in BIOS & it didn't say how much RAM is being reserved.

But Intel website says its maximum memory is 384MB and dxdiag window says 358MB
https://software.intel.com/en-us/articles/intel-gma-3000-and-x3000-developers-guide

~0013852

abma (administrator)

Last edited: 2014-12-09 01:00

View 3 revisions

from http://www.pvladov.com/2013/10/increase-intel-hd-graphics-dedicated-video-memory.html

"right click on your desktop, select Screen resolution and then click on Advanced settings. A window with your video card properties will open and you will see the memory your Intel HD Graphics is using in the "Adapters" tab"

how many dedicated video memory is used?

(358MB is enough, i'm not sure if its the same value as from dxdiag. for me dxdiag shows a wrong/different value)

~0013853

msafwan (reporter)

Last edited: 2014-12-09 01:05

View 3 revisions

Awesome!

I got:
Total available graphic memory: 358MB
Dedicated memory: 0MB
System Video memory: 128MB
Shared System memory: 230MB

(this laptop is not using IntelHD)

~0013855

jK (developer)

The gpu is ancient and the drivers are from hell, neither does Intel ever release driver updates.
Only solution to fix it is switching to linux, there the drivers are MUCH better.
+Notes

-Issue History
Date Modified Username Field Change
2014-12-08 07:31 msafwan New Issue
2014-12-08 07:31 msafwan File Added: infolog.txt
2014-12-08 07:32 msafwan Tag Attached: graphic
2014-12-08 07:32 msafwan Tag Attached: compatibility
2014-12-08 07:32 msafwan Tag Attached: legacy
2014-12-08 07:41 msafwan Note Added: 0013847
2014-12-08 14:02 abma Note Added: 0013848
2014-12-08 18:23 msafwan Note Added: 0013849
2014-12-08 19:59 jK Note Added: 0013850
2014-12-09 00:30 abma Status new => feedback
2014-12-09 00:42 msafwan Note Added: 0013851
2014-12-09 00:42 msafwan Status feedback => new
2014-12-09 00:43 msafwan Note Edited: 0013851 View Revisions
2014-12-09 00:44 msafwan Note Edited: 0013851 View Revisions
2014-12-09 00:55 msafwan Note Edited: 0013851 View Revisions
2014-12-09 00:56 msafwan Note Edited: 0013851 View Revisions
2014-12-09 00:56 abma Note Added: 0013852
2014-12-09 00:56 abma Assigned To => abma
2014-12-09 00:56 abma Status new => feedback
2014-12-09 00:58 abma Note Edited: 0013852 View Revisions
2014-12-09 01:00 msafwan Note Added: 0013853
2014-12-09 01:00 msafwan Status feedback => assigned
2014-12-09 01:00 abma Note Edited: 0013852 View Revisions
2014-12-09 01:01 msafwan Note Edited: 0013853 View Revisions
2014-12-09 01:05 msafwan Note Edited: 0013853 View Revisions
2014-12-09 02:26 abma Assigned To abma =>
2014-12-09 02:26 abma Status assigned => new
2014-12-09 21:06 jK Note Added: 0013855
2014-12-09 21:06 jK Status new => closed
2014-12-09 21:06 jK Assigned To => jK
2014-12-09 21:06 jK Resolution open => not fixable
+Issue History