See if the bug and a solution are already known

You can do so in the FAQ

You can also have a look at recent and stickied threads in the Help & Bugs Forum

How to report bugs

To report a bug, please give a description, what is going wrong and how it can be reproduced. what steps are required to reproduce it? If required to reproduce the bug add a script or/and a link to the Game/Map.

Logfiles, screenshots, replays

  • Always attach infolog.txt, as it contains system/driver/version info and if spring crashed. Click the link to see what it is and how to share it.
  • Attach a replay: often Bugs can't be reproduced, its often better to see something than to only read about that.
  • Screenshots are taken with the F12 key and saved in the \screenshots\ folder. You can attach them to postings or upload on site such as: imgur.com , abload.de
  • If a dev asks you for more information, please answer his questions.
  • Try to avoid endless discussions why a bug was introduced, be polite!

The better the bug-report, the better the chances, that it will be fixed!

Where to report bugs

As a player who needs help

Do not be afraid to ask for help in the forum. Read the guidelines above so people can help you as good as possible.

As a developer who found a bug

If you found a bug in the Spring Engine, please report it to the bug tracker. Before filling a bug, please look if someone else already has reported this issue.

Bugs should be reported for latest release version and latest develop version.

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