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Can't Register or Log In

Posted: 28 May 2020, 00:36
by exper1mental
Hi,

I'm having the same sort of issue. I was able to register, and recieved a verification code. However, I haven't not been provided anything to input this code into. Instead, my client says it has connected to the server and shortly disconnects and asks me to sign in again. What am I doing wrong?

Thanks,
exper1mental

Code: Select all

[18:25:14] ** Server ** Connecting to server Official server...
[18:25:14] ** Server ** Connected to Official server.
[18:26:14] ** Server ** Disconnected from server, chat closed.
[18:26:33] ** Server ** Connecting to server Official server...
[18:26:34] ** Server ** Connected to Official server.
[18:27:33] ** Server ** Disconnected from server, chat closed.
[18:27:37] Error: Not connected to server

Re: Can't Register or Log In

Posted: 28 May 2020, 07:39
by Silentwings
From server side
- You've registered an account but never tried to login with it (which is why your code wasn't asked for, yet).
- After that, the server sees you opening and closing connections without sending any data.

-> You should attempt to login / check your internet connection / speak to your lobby's developers.

Split because it has no relation to the thread your originally replied to.

Re: Can't Register or Log In

Posted: 28 May 2020, 14:18
by exper1mental
This is what happens when I try to login:
wQ3yqB3eNv.gif
(1.73 MiB) Not downloaded yet
What am I doing wrong? Thanks

Re: Can't Register or Log In

Posted: 28 May 2020, 15:15
by MasterBel
Is it just me or are we getting a lot of these? Should we explore the possibility of a SpringLobby bug that wasn't caught in testing?

Re: Can't Register or Log In

Posted: 28 May 2020, 16:22
by ThinkSome
MasterBel wrote: 28 May 2020, 15:15 Is it just me or are we getting a lot of these? Should we explore the possibility of a SpringLobby bug that wasn't caught in testing?
We've been getting a lot of these for months. But most complains are raised by people in #newbies, that their friends cannot log-in.

How is your lobby coming along?