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Weird problem with AntiVir...
Posted: 31 Jan 2006, 06:07
by Mecha Sonic
I had downloaded an upgrade from version 6 of AntiVir to version 7. I started the setup, it deinstalled version 6 and it asked me to restart my puter. Problem: my puter didn't restart, it just sat there after the icons and stuff disappeared. So I had to press the power button to reboot. When I got back to my desktop, it said that it could not deinstall version 6 and it told me to deinstall it manually. But, all my AntiVir files and stuff were gone. I can't uninstall it cuz it's not there, but Windows thinks it's still there for some reason cuz my Security Center says AntiVir is on and up to date. If I install the Version 7 update, it will restart, but does the same thing where it said it couldn't remove version 6. What do I do?
Posted: 31 Jan 2006, 07:38
by Weaver
You did already have version 6 ?
Posted: 31 Jan 2006, 08:07
by Mecha Sonic
...Yeah, but now it's gone but Windows thinks it's still there
Posted: 31 Jan 2006, 08:09
by Maelstrom
Its probably still in the Registry. I have no idea how to get it out though.
Posted: 31 Jan 2006, 10:39
by DeathHawk
oh well new computer
Posted: 31 Jan 2006, 13:17
by PauloMorfeo
I love the Windows registry!!! [/sarcasm]
Posted: 31 Jan 2006, 14:09
by Weaver
Similar problem on their support website solved here.
http://forum.antivir-pe.de/thread.php?threadid=833
I hope you can handle regedit.
Posted: 31 Jan 2006, 21:02
by Mecha Sonic
No idea how to get into my registry... I guess I could just leave it there as long as it doesn't cause any problems in the future. I have Earthlink Protection Control Center so I guess there's no need to have AntiVir anyway...
Posted: 01 Feb 2006, 03:48
by Archangel of Death
1. Go to your start menu
2. Go to "run"
3. Type in "regedit"
4. Hit enter
5. Don't mess with stuff it doesn't tell you to, and make sure your changing it in the right places.
Posted: 02 Feb 2006, 05:26
by Mecha Sonic
Thanks Arch. Got it to work. *dances*