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floating units/nanospray freeze

Posted: 29 Dec 2007, 21:49
by blublub
ive posted that problem before didnt get the solution so im trying again :/

the so called crash when units starting to float always happens in the same time interval (9:30-10:30 game time) never before never afther i can play games for few hours if i wont crash in that bracket
reinstalation of the spring didnt help
this problem dosnt appear in all the games it just sometimes happens and sometimes don't theres no rule

my isp is fine nothing wrong with it ive tried on another isp (friend is playing spring there on his pc with any problems) same my game crashed at 10:11 game time

theres nothing wierd in the infolog heres the end of it from one of the game that crashed for me

Code: Select all

User exited
Path cache hits 24 14%
Path cache hits 68 8%
Network statistics for 81.77.42.175
Bytes send/received: 284133/277049 (Overhead: 111240/95418)
Packets send/received: 12322/10467 (Lost: 0%)
Flushes requiring fragmentation: 0
this problem started about 2-3 months ago im not sure what was changed in my spec in that time it coudl be the graph card that has changed (but it dosnt look like a graphic problem) or the instalation of sp2 for my windows xp x64

any ideas ?

Re: floating units/nanospray freeze

Posted: 30 Dec 2007, 00:03
by lurker
Run HijackThis and pastebin the results.

Re: floating units/nanospray freeze

Posted: 30 Dec 2007, 00:09
by LordMatt
lol +1

Re: floating units/nanospray freeze

Posted: 30 Dec 2007, 13:01
by blublub

Code: Select all

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:59:56, on 2007-12-30
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1830)
Boot mode: Normal

Running processes:
C:\WINDOWS\SysWOW64\PnkBstrA.exe
C:\WINDOWS\system32\CTHELPER.EXE
D:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
F2 - REG:system.ini: UserInit=userinit
O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - D:\PROGRA~2\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - D:\PROGRA~2\FlashGet\getflash.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - D:\PROGRA~2\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [AsioReg] REGSVR32 /S CTASIO.DLL
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O8 - Extra context menu item: &├à┼íci├äÔǪgnij przy pomocy FlashGet'a - D:\Program Files (x86)\FlashGet\jc_link.htm
O8 - Extra context menu item: &├à┼íci├äÔǪgnij wszystko przy pomocy FlashGet'a - D:\Program Files (x86)\FlashGet\jc_all.htm
O8 - Extra context menu item: Download All by FlashGet - D:\Program Files (x86)\FlashGet\jc_all.htm
O8 - Extra context menu item: Download Using &BitSpirit - D:\Program Files (x86)\BitSpirit\bsurl.htm
O8 - Extra context menu item: Download using FlashGet - D:\Program Files (x86)\FlashGet\jc_link.htm
O8 - Extra context menu item: E&ksport do programu Microsoft Excel - res://D:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Badanie - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~2\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~2\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{08102730-E1A9-4A96-AD30-C41F5EB704B3}: NameServer = 195.238.168.2,213.25.159.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{08102730-E1A9-4A96-AD30-C41F5EB704B3}: NameServer = 195.238.168.2,213.25.159.2
O17 - HKLM\System\CS2\Services\Tcpip\..\{08102730-E1A9-4A96-AD30-C41F5EB704B3}: NameServer = 195.238.168.2,213.25.159.2
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2saag.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

--
End of file - 5892 bytes

Re: floating units/nanospray freeze

Posted: 30 Dec 2007, 19:21
by LordMatt
Well that log looks clean to me, but I would expect you have a lot more running processes than just those three. Perhaps you should download hijackthis and run the program locally.

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 10:38
by blublub
it is scaned localy

here you can see the startuplog

Code: Select all

StartupList report, 2007-12-31, 10:40:56
StartupList version: 1.52.2
Started from : D:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows 2003 SP2 (WinNT 5.02.3790)
Detected: Internet Explorer v6.00 SP1 (6.00.3790.1830)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SysWOW64\PnkBstrA.exe
C:\WINDOWS\system32\CTHELPER.EXE
D:\Program Files (x86)\Mozilla Firefox\firefox.exe
D:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = userinit

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

AsioReg = REGSVR32 /S CTASIO.DLL
CTHelper = CTHELPER.EXE

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

(Default) = 

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = %SystemRoot%\system32\mshta.exe "%1" %*

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - D:\PROGRA~2\FlashGet\jccatch.dll - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7}
(no name) - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - D:\PROGRA~2\FlashGet\getflash.dll - {F156768E-81EF-470C-9057-481BA8380DBA}

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\syswow64\SHELL32.dll
CDBurn: C:\WINDOWS\syswow64\SHELL32.dll
WebCheck: C:\WINDOWS\SysWOW64\webcheck.dll
SysTray: C:\WINDOWS\SysWOW64\stobject.dll

--------------------------------------------------
End of report, 3 100 bytes
Report generated in 0,031 seconds

Command line options:
   /verbose  - to add additional info on each section
   /complete - to include empty sections and unsuspicious data
   /full     - to include several rarely-important sections
   /force9x  - to include Win9x-only startups even if running on WinNT
   /forcent  - to include WinNT-only startups even if running on Win9x
   /forceall - to include all Win9x and WinNT startups, regardless of platform
   /history  - to list version history only

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 17:09
by LordMatt
Are you running vista or something? I've never seen hijackthis logs from Vista, so I suppose they might be a lot different from XP.

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 17:17
by blublub
windows xp (64bit) SP2

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 17:23
by LordMatt
Hmm, maybe it hides standard system processes now or something.

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 18:14
by imbaczek
Does it freeze when playing against an AI?

Do you use a router with, say, upnp enabled and torrents running or something like this? Some routers don't like this.

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 18:26
by blublub
LordMatt wrote:Hmm, maybe it hides standard system processes now or something.
yeah new hijack hides the standard ones
imbaczek wrote:Does it freeze when playing against an AI?

Do you use a router with, say, upnp enabled and torrents running or something like this? Some routers don't like this.

gonna try with ai

none programs running (including torrents) when im playing and i got only internet protoclol (TCP/IP) checked i the local network settings (upnp you mean the file and printer sharing by windows? )

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 18:47
by imbaczek
if you don't know what it is, you probably not need to care. (see wikipedia if you want to know.)

try AIs, if freezes won't happen, there's probably something wrong in the OS/network side of things.

Re: floating units/nanospray freeze

Posted: 31 Dec 2007, 22:01
by AF
Are you sure we're not seeing the network time out bug? Where the units start floating and particles float too, and when communication returns they snap back otherwise it times out and spring exits?

This could be anything from a cheap home router being overwhelmed, to a misconfigured server in an isp server farm, or even a poorly configured firewall.

Re: floating units/nanospray freeze

Posted: 01 Jan 2008, 14:22
by blublub
AF wrote:Are you sure we're not seeing the network time out bug? Where the units start floating and particles float too, and when communication returns they snap back otherwise it times out and spring exits?

This could be anything from a cheap home router being overwhelmed, to a misconfigured server in an isp server farm, or even a poorly configured firewall.
i dont use a firewall
i had 2 rounters one was comtred so it wasn't so bad and the problem there was the same but the lighting ended his life
now i got some noname from my isp so it woudl be rather unpossible that 2 routers woudl be "broken" in the same way and it dosnt couse me any problems its is just spring that isint working well
it can be the server those guys from my isp are so dumb....

i need to try another os or pc here to be sure till i will call them if there will be no other suggestions how to solve my problem :/


btw the conection never returns and it dosnt exit the game it just keep floating all the time i left the pc for few hours and still no exiteven that the game was alredy over and host exited and closed his game in lobby and was playing another one hosted by someone else (when i sometimes lag normaly out for example i will unplug my conection the game will exit afther it has no respond for few secs strange isit it ?)